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WHY AMC
Annual Maintenance Contract

AMC(Annual Maintenance Contract) is a legal signed contract between two company.In which one of them is service provider.That will provide their services to company which need it for maintenance services of their IT products like Computer,Cloud Server,database,Networking devices and router at affordable rates.

There are three types of AMC

Comprehensive AMC (Provides Parts and Support Services)
Non-Comprehensive AMC (Provides only Support Services)
Resident Engineer (Onsite Manpower Support)

What Arsenal Will Do In IT Services

Installation of server operating system(OS)

Updating OS when available

Manage user account i.e.create, update and delete the user and groups

Back-up of server

Server Start & Shut Down when needed

Resolution of server breakdown with top priority

Problem diagnosis and their resolution

24 x 7 monitoring

Backup and disaster recovery

Onsite support

Cloud Services

Security Solutions

Remote help desk

Maintenance

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